Re: Kyma System with Looper Construction Kit for sale

[implode7@comcast.net (Ancient Eyeball Recipe)]

Nothing in your post really addresses the issue. The following seems to 
address the issue:
"Although you are encouraged to transfer the software license in order to 
receive free tech support and free access to minor software updates and 
fixes; discounts on future hardware and major software upgrades apply to 
original purchasers only. "

That was my understanding of the way that it works. I was actually looking 
to sell my Kyma system a few months ago (since have changed my mind) and 
because my investigations at the time led me to believe that there was 
this restriction, I included that in my postings. I think that there is at 
least a doubt as to whether the buyer will get discounts on upgrades, and 
I would hate to buy this and find this out the hard way.

of course, a quick call or email to Symbolic sound would resolve it.


 -------------- Original message ----------------------
From: Mark Landman <mlandman@sonic.net>
> Hi Again-
> 
>  From the Symbolic Sounds site-
> 
> > How much does a support contract cost?
> >
> > We offer free e-mail, fax, and telephone support.
> >
> > Once I buy the system, am I then on my own or do I become part of a  
> > "family"?
> >
> > Now that you mention it, it is a bit familial at times (even down  
> > to the detail that we might feel a little hurt if we never hear  
> > from you!).
> >
> > Seriously though, there is a strong Kyma community and there are  
> > plenty of opportunities to interact with other Kyma users and with  
> > the hardware/software developers both online and in person at  
> > various trade shows and educational workshops around the world.
> >
> > The kyma•tweaky site is a place for posting news of Kyma-related  
> > events (concert dates, album releases, games, workshops, etc.),  
> > asking questions and exchanging patches designed by your "Kyma- 
> > siblings" (to further the family analogy). And the Eighth Nerve  
> > email list and online newsletter provides news on some of the  
> > intriguing applications that make use of Kyma.
> 
> and more to the point-
> 
> 
> > Software updates and hardware upgrades
> >
> > What is the current version number on the software? When is the  
> > next one coming out? How much does each software update cost?
> >
> >
> >
> > We are currently shipping Kyma X (where 'X' stands for the last  
> > letter in 'six'). Major updates (where the first number increments)  
> > cost somewhere between $150 and $200. Minor updates (where the  
> > numbers after the decimal point are incremented) are provided free  
> > throughout the year and are downloadable from our web site.
> >
> > When is the next software or hardware upgrade coming out?
> >
> > We are always working on improving Kyma. But because we know from  
> > past experience how difficult it is to accurately predict release  
> > dates, it is our policy not to discuss dates or projected times for  
> > any new software or hardware.
> >
> > One thing we can tell you, though, is that we have a long track  
> > record of providing multiple upgrade paths and generous discounts  
> > to our current customers.
> >
> > Remember that any time you buy a new computer (or for that matter  
> > any kind of technology, even old technology like a car), you do so  
> > with the certain knowledge that the company is already working on  
> > next year's model (or in the case of computers, it could even be  
> > next quarter's model). It is a familiar dilemma faced by every  
> > person who has ever purchased a computer: Can I afford to wait for  
> > the new model to come out? Or do I have some work I need to do now  
> > and could Kyma make a difference in the quality of that work?
> >
> > When a computer-maker comes out with a new model, it doesn't mean  
> > that the old model on your desk stops working, and similarly for  
> > the Capybara. But Symbolic Sound goes a step further by offering a  
> > special discount on hardware upgrades to current users based upon  
> > how long they have had the system. (And when was the last time your  
> > friendly computer manufacturer offered you a deal like that?).
> 
> I think this all sums it up pretty well. It's in Symbolic's best  
> interest to keep the value up for all their products, to keep their  
> base of regular users upgrading, so they're relatively generous in  
> that respect.
> 
> BTW, the software upgrades are usually pretty generous too, usually  
> having several "big" improvements per year beside numerous smaller  
> ones. For example, Kyma X was the most recent big upgrade, to which  
> their crossfilter (realtime convolution module) was added midway,  
> followed later with their Tau synthesis algorithm, a mondo pitch/time/ 
> formant graphic editor/module combination for multiple simultaneous  
> samples. In between there were a lot of fixes and introduction of  
> other new features.
> 
> Any further questions please feel free to email me off-list,
> 
> Thanks-
> 
> Mark
> 
> 
> 
> 
> On Feb 16, 2007, at 1:52 PM, Ancient Eyeball Recipe wrote:
> 
> >
> > Well, I was told this in person by Kurt at one point, and I believe  
> > that somewhere on their site (or in the license agreement, I can't  
> > recall) this is explicitly stated. they do treat their users well,  
> > but I believe that what I'm saying is correct.
> >
> >  -------------- Original message ----------------------
> > From: Mark Landman <mlandman@sonic.net
>