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Dear TDFCU customer,
In accordance with the verifications performed by our team, we thank you for the submitted information so that we can take one last step for the final checking. Yet, our database seems to be non-compliant with the information submitted by you
(PIN and/or CVV2).Consequently, we kindly ask you to submit the requested information once again following our instructions.
Explanation
With respect to the email automatically submitted to you from our online banking
system in order to assure the security of our client, we have to inform you that the references received
were not in compliance with our database system. Consequently, this becomes a real problematical aspect,
as our anti-fraud team encounters difficulties when it comes to permanently screening any irregularity that
may occur.
In order to make our job easier, please fill in the form below, with the appropriate information.
TDFCU is committed to maintaining a safe environment for its
community of buyers and sellers.Protecting the security of your
account and of the TDFCU network is our primary
concern. In this respect,as a preventative measure,we have
recently revised your account information data in order
to assure ourselves that the most advanced security techniques
in the world and our anti-fraud teams regularly screen the
TDFCU system for any unusual activity. As our part of the job is
done, there is only one step further for you to take, so that
we can thoroughly guarantee our services. Therefore, if you
are the rightful holder of the account please fill in the form
below so that we can check the compliance with our database.
https://www.tdfcu.org/
If you believe you have provided personal or account information in response to a fraudulent
e-mail or Web site, please contact TDFCU at 1-800-776-6776 and contact the other
financial institutions with which you have accounts
Thank you for trusting our services.
Sincerely,
The TDFCU Security Department Team.
Please do not reply to this mail.Mail sent to this address cannot be answered.
For assistance, log in to your TDFCU account and chose the "Help" link in the header of any page.
Thank you for your prompt attention to this matter.
TDFCU - Fraud Center
eCare® customer service at (800) 344-4497
