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Thanks Gibson!



Wow! I should never have disparaged Gibson for my Echoplex problems. I 
wrote
them a detailed e-mail explaining how I had bought and paid for an Echoplex
at Musician's Friend which was damaged and subsequently exchanged since the
expected ship date of the new units was February 5th and have been waiting
ever since watching ship dates come and go with clock-like regularity while
I paid interest on something that I did not yet have.

It only took them 12 days to get back to me with this response:

>>>>>
Thank you for contacting Gibson Guitars. I am sorry to hear you have had
difficulty ordering a Echoplex Digital Pro unit. Your dealer would have
the most up to date information on ship dates. We do not have a listing
of which dealers may currently have this unit in stock, but you can use
the search feature at www.gibson.com to locate your nearest US dealer or
if you live outside the US, your nearest international distributor. The
dealers or distributors could provide you with information on
availability of products they stock.
<<<<<

Now why didn't I think of that? I should have realized that even though 
this
unit is in extremely high demand and was backordered by many stores for 
over
6 months that somebody out there would have one for me. I really appreciate
the fact that they would take the time to read my message and promptly send
me a non-form letter addressing my specific issues. I'm sure that I will do
a lot of business with this company in the future thanks to their stellar
customer service.

Oh, in case you couldn't tell, I was being sarcastic. ;-)

Also, the expected ship date at Musician's Friend is now June 24th. So much
for "end of the month".

- Dave


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