OT: FYI WD hard disk drive recall.

[Hawkeye255@aol.com]

Thought you all might want to know since a few of you may have hard drives 
in 
something or other and a few of those hard drives might be Western 
Digitals.

Western Digital Hard Drive Recall
----------------------------------------------------------

**********************************************************
CAUTION!!! - before doing any testing or removal of a hard drive it
is always best to perform a back-up.
**********************************************************

Read the Western Digital press release on this matter carefully. 
Understand 
the recall and how the replacement process of affected hard drives are 
handled. If you have any questions about the recall, contact Western 
Digital 
at 1-800-357-1374 and they will be help you.

--------------------------------------------------
Determining if your hard drive is affected.
--------------------------------------------------
Western Digital "Caviar" drives of 6.8 gigabytes and multiples of 6.8
gigabytes could be affected by this recall notice (6.8, 13.6, 20.4
gigabyte hard drives.)

In order to determine whether or not the Western Digital recall
notice affects your hard drive, you will need to make sure you have a
Western Digital hard drive in your computer.   Next you will need to go
to the Western Digital Web site to download the DRVTEST utility to
get the information off the hard drive.

DRVTEST Utility URL
----------------------------
 http://www.westerndigital.com/fitness/drive-alertPC.html.


Getting the Serial # & Determining if Your Drive is Affected
---------------------------------------
Once you have the serial number of the hard drive, you can check 
if it is affected by the recall by going to the following link:

http://www.westerndigital.com/fitness/caviar-recall/welcome.html 

What Do I Do if My Drive is Affected?
-----------------------------------------------
******************WARNING! BACK UP YOUR DRIVE
FIRST!********************************
******************WARNING! BACK UP YOUR DRIVE
FIRST!********************************

If your drive is affected you will need to do the following: first it
is important that you back up ALL important information on your hard
drive and second be sure to have ALL information (name, contact phone
number, hard drive serial number, etc.) when contacting
Western Digital to have the hard drive replaced. You can also go
online and fill out a recall registration form and someone from the
Western Digital technical support staff will be get back with
you.   Here is the link to Western Digital for the online recall
registration form:

http://www.westerndigital.com/fitness/caviar-recall/cavrecall-reg.html.

Other Western Digital Contact information:
-----------------------------------------------------------
Western Digital contact information below.
USA: 1-800-357-1374
(901) 381- 3512
Monday-Friday 9 am - 6 pm Central Standard Time
Europe: 31 20 446-7651
Monday-Thursday 9:30 am - 12 noon, 1 pm - 5:30 Central European Time
Friday 9:30 am - 12 noon, 1 pm - 4:00 Central European Time
Hong Kong: 011-852-2736-5123
Japan: 011-813-3-299-1650
S. E. Asia (Singapore): 011-65-441-9989
Taiwan: 011-886-2-717-4775, 011-886-2-717-4776

        hawkeye