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UNDO MALFUNCTION ON ECHOPLEX(Is it broken?, Anyone else have this experience?)

I own an echoplex.  It seems as though my Undo function is broken.  It
undoes everything.  It seems to
act just as the record function by erasing everything(or I guess recording
an empty loop).  If I use a
short press it records, and if I use a long press it resets just like the
record function does.  Help!!!!!!!
I'm new at this.  Am I doing something wrong?  Is it something an upgrade
will fix?
     I've read just about everything on the Echoplex web pages.  I have
experienced some of the other
bugs in the old software , but I have not found anything discussing the
undo function acting this way
     Again Help!!!!!!!!!

                             Ried Maxwell
                             POWERLOUNGE RECORDS